Privacy Policy for Your Account Records
This Privacy Policy sets out how we handle your personal data when you open an account, verify identity, enter the lobby, use payment channels, contact us, or adjust account details. We collect only the records needed to run your account, process requests, secure access, comply with
-
1
duties that apply to us, and keep service records accurate. Access to account services depends on local law and is available where local law permits. If you use Touch 'n Go, GrabPay, Boost dan FPX, we record transaction references, time stamps, status messages and related wallet
-
2
entries, not your full banking credentials. From Malaysia, including Kuala Lumpur, your privacy requests are handled through the same support routes used for account help, with identity checks before any record is changed or shared.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.